Digital Strategy

Success Lessons from Digital Leaders and Their Followers

15 Dec , 2018  

There is an open debate among economists and business leaders on why digitization leads to a near winner take-all business model. We see the dominance of one search tool in Google and Netflix over other movie providers. In decades past, it was common to have a movie theater in each community and local bakers everywhere. In other business models, especially those driven by personal relationships and locality, we have seen many scores of offerings simultaneously. In fact, achieving scale for the seller was very hard.

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Digital Strategy, Innovation

Instacart: How ’bout them Carrots?

1 Nov , 2018  

Instacart recently announced a round of funding that evaluates the firm at some $7 billion. That is amazing for a firm whose drivers are presumably not employees and that holds no real inventory but sells food. It may seem like a na├»ve question, but what does Instacart do exactly? I know it delivers food, but […]

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Innovation, Leadership

A Chicago Icon is No More – 5 Lessons for Retailers

4 Oct , 2018  

A few days ago, the Chicago chain of grocery stores, Treasure Island Foods, announced that it is closing. The store has been a Chicago institution for some 55 years, serving urban areas with mostly small format stores, filled with both common and hard to find items. Julia Childs once called Treasure Island Foods, “America’s most […]

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