Wisdom from a Bowl of Ramen: (Almost) Everything a Business Leader or Owner Needs to Know Can be Learned in a Restaurant Today, I took my family to a much-heralded ramen house in Wilmette, IL. The experience was overall disappointing and reminded me that nearly all business lessons are at work in the restaurant industry. […]
Customer Service, Execution, featured, Learning from Restaurant, Luke 6:38, manta, Principal Agent, Principal Agent Problem, Ramen, Restaurant, saint Luke
Digital Strategy, Innovation, Leadership
Retail Lessons from Toys R US – Competing in the Digital and Amazon World! Toys R Us and the related Babies R US announced that they are filing for bankruptcy. How Toys R Us got to this point and how they hope to get out are great lessons for retailers competing in the digital and […]
Amazon, Babies R US, Bankruptcy, Business Strategy, Chick-Fil-A, Costco, Customer Service, Disney, Employee Pay, featured, Local, Local vs Global, Price, Retail, Retail Strategy, Strategy, Toys R US, Whole Foods