With the recent passing of President George H.W. Bush, a letter surfaced, which was sent from President Bush to the CEO of IBM, Sam Palmisano, a friend of the Bush family. I found it to be an excellent summary of how a leader should be guided by values and a great reminder of the humility […]
41, Career Advice, featured, George Bush, George H.W. Bush, IBM, Leadership, Leadership lessons, Presdient Bush, President George Bush, President George H.W. Bush, Sam Palmisano, values, values-based leadership
United Airline’s recent fiasco continues to spiral out of control. The dragging of a fare-paying doctor from the flight was recorded by many other passengers. The reaction of United Airlines and the impact of social media on this crisis show that United and its CEO, Oscar Munoz, failed to recognize the dangers of the situation […]
CEO, China, crisis, Crisis Management, customer, customer management, featured, Leadership, Leadership lessons, Oscar Munoz, United CEO
With the Thanksgiving holiday upon us, it is valuable to reflect on the origin of Thanksgiving and its importance for our nation and families today. Abraham Lincoln made his Thanksgiving proclamation on October 3, 1863, during the midst of the great Civil War. He knew division and the importance of reconciliation like no leader before […]
Abraham Lincoln, Crisis Management, Decision-Making, Decisons, Diplomacy, Disagreement, Leadership, Leadership lessons, Lincoln, President, Reconciliation, Recovery, Risk Management, Thanksgiving, US President
