Career Advice, Innovation, Leadership
Turnaround Advice: Think Outside the Box at Chipotle! The recent news that Steve Ells is stepping down from Chipotle as CEO and that Chipotle has hired Brian Niccol, former Taco Bell CEO, to lead the chain through a turnaround has shocked many foodies and confirmed the dysfunction at Chipotle assumed by many industry experts. The […]
Brian Niccol, burritos, Chipotle, featured, Food, Innovation, Leadership, McDonald's, Mexican Food, Mexican good, QSR, Steve Ells, Taco Bell, Turnaround, Turnaround Advice, Wegman's
Career Advice, Innovation, Leadership
Fall will soon be here in Evanston, Illinois; the first of the maples are turning orange and the summer is quickly cooling. In the coming weeks, we will welcome our new students to campus at Northwestern University. It is always an exciting time of the year. It is exciting to be part of the new […]
Career Advice, featured, going to college, Leadership, MBA advice
United Airline’s recent fiasco continues to spiral out of control. The dragging of a fare-paying doctor from the flight was recorded by many other passengers. The reaction of United Airlines and the impact of social media on this crisis show that United and its CEO, Oscar Munoz, failed to recognize the dangers of the situation […]
CEO, China, crisis, Crisis Management, customer, customer management, featured, Leadership, Leadership lessons, Oscar Munoz, United CEO
With the Thanksgiving holiday upon us, it is valuable to reflect on the origin of Thanksgiving and its importance for our nation and families today. Abraham Lincoln made his Thanksgiving proclamation on October 3, 1863, during the midst of the great Civil War. He knew division and the importance of reconciliation like no leader before […]
Abraham Lincoln, Crisis Management, Decision-Making, Decisons, Diplomacy, Disagreement, Leadership, Leadership lessons, Lincoln, President, Reconciliation, Recovery, Risk Management, Thanksgiving, US President
Big Data and Analytics, Leadership
Do You Live in a Bubble? 5 Lessons from the 2016 Presidential Election The 2016 Presidential election offers many valuable lessons. It shows that for many Americans, especially those in urban areas, there is a bubble. Living in a bubble is a challenge for sound decision-making and leadership. The lessons embedded in the surprising results […]
2016 Election, Analytics, Asymmetric Information, Big Data, Big Data Analytics, Big Data Polls, Clinton, Clinton Trump, Crisis Management, Data Analytics, Data Science, featured, Leadership, political polls, Polls, Presidential Election, Social Media Risks, Trump
Risk Predictions for the New Year and Interesting Business Cases in 2016 With 2016 just about a week old, I would like to share some risk issues that are interesting to consider in 2016. Federal Reserve Interest Rate Increase Although delayed many times, the Federal Reserve did finally increase the benchmark interest rate.[1] However, inflation […]
Chipotle, Crisis Management, Deflation, economics, Enterprise Risk, ERM, featured, Federal Reserve, gas prices, Global Strategy, GM, interest rates, ISIS, Leadership, NFL, Operational Risk, Predictions for 2016, Rate Increase, Risk, Risk Management, Risk Strategy, Tesla, Underemployment, Unemployment, VW, Winning with Risk
Understanding China’s One-Child Policy Shift: Big Demographic and Economic Changes Ahead Today, China announced that it is abandoning its 35-year policy of limiting families to only one child. This policy has become a demographic experiment unmatched in the history of the world. Owing to this policy on reproduction, China is experiencing many challenges and risks […]
Africa, Aging, China, Data Risks, Demographics, economic trade, Global Affairs, Global Strategy, India, Inflation, International Business, Leadership, One child policy, Populations, Social Media Risks, Srategy, Winning with Risk Management
Risk Management Leadership Lesson: The Value of Trust in Operations In business and life, we grow to expect certain things. Namely, our society expects companies to produce products that are safe and reliable. We go to Yelp and rail against restaurants that do not meet our expectation for service. However, large firms, when caught red-handed […]
Big Data Risks, Crisis Management, Enterprise Risk, ERM, Leadership, Operational Risk, Reputation, Risk, Risk Class, Risk Management, Risk Management Training, Risk Strategy, Strategic Risk, Toyota, Volkswagen
Risk Management Leadership Lessons – Operations Are Improved when Leaders Welcome Bad News As the Volkswagen case unravels before our eyes, it plays out a familiar and repeated lesson on dealing with risk. This lesson is that early warning signs were available, but ignored. It appears that Bosch warned VW of the illegal diesel emissions […]
Big Data Risks, BP, Crisis Management, Cyber Risk, Data Breaches, Data Risks, Enterprise Risk, ERM, Leadership, NASA, Operational Risk, Reputation, Risk, Risk Management, Risk Strategy, Social Media Risks, Toyota, Volkswagen
The Value of Trust: Operating for Success In business and life, we grow to expect certain things. Namely, our society expects companies to produce products that are safe and reliable. We go to Yelp and rail against restaurants that do not meet our expectation for service. However, large firms, when caught red-handed often have gotten […]
Big Data Risks, Crisis Management, Cyber Risk, Data Breaches, Data Risks, Enterprise Risk, ERM, Leadership, Operational Risk, Reputation, Risk, Risk Class, Risk Management, Risk Management Training, Risk Strategy, Social Media Risks, Trust, Volkswagen
