Career Advice, Leadership, Risk Management

Learning from Bad Decision-Making at United Airlines

11 Apr , 2017  

By now, you have probably heard about the doctor that was dragged off a United flight from Chicago to Louisville. The video, taken by passengers, tells all. How do companies make such bad decisions? How can we learn to make better decisions and stay away from such self-infected and unnecessary damage? Identify Conflicts before Critical […]

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Leadership

What Would Lincoln Do? Lessons in Leadership

19 Nov , 2016  

With the Thanksgiving holiday upon us, it is valuable to reflect on the origin of Thanksgiving and its importance for our nation and families today. Abraham Lincoln made his Thanksgiving proclamation on October 3, 1863, during the midst of the great Civil War. He knew division and the importance of reconciliation like no leader before […]

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